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ShadowDocuments
Features | User management
Tools for easily managing internal and external users
Effective document management and collaboration software is nothing without well-designed, simple tools for managing users.  ShadowDocuments provides an array of user management features for account administrators such as adding, deleting users, managing user profiles, disabling user logins, resetting passwords or re-inviting users.
 

User management interface

Manage user profiles


Additionally, administrators and other internal users have a unique view of the access permissions for each associated with content, from the box and folder levels down to individual files.

As such, administrators have global control over all users and content. Internal users can add other users but are limited to collaborating on content they own or control. External users cannot be administrators, nor can they create users. Only administrators can assign administrative access to another internal user.

This approach is a tremendous balance in productivity and security. Internal users without global administrative privileges can still create users, unlike many other solutions and FTP sites. Internal users shouldn't have to contact or make request to an account administrator simply to add a new user to the account. Of course, the restrictions in place limit the internal user to only sharing and collaborating on content which they own and control.

Adding users to your account, whether they are employees or external parties, is easy. It's as simple as filling out a quick form—a one-time process. You can create one user at a time or multiple user's without leaving the add user interface. For large enterprises a .csv file can be created and a ShadowStorage representative can help establish those user accounts in bulk.
 

Add user form


If you're collaborating with a user who has forgotten their login credentials, any internal users can re-invite them. Again, this maintains your productivity since you don't have to ask or find a colleague that is an account administrator. When a user is re-invited, their user name (which remains the same) and a temporary password are sent to the user. Permissions to content and files remain unchanged by the re-invitation process.
 

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